To be able to sell your products on CopeCart, you must select the correct product type. Your product must comply with CopeCart's guidelines, otherwise it will be blocked. Your product must not violate any laws or legal regulations. It must also not endanger the health and safety of persons.
The vendor is responsible for selecting the correct product type.
Digital Products
Digital content represents data that is created and made available in digital form. The spectrum ranges from computer programs, apps, video and music files.
Digital databases enable the use of and interaction with digital content. These include streaming services, digital television services, databases, cloud services and social media.
Note: E-book is a separate product type.
E-Books
E-books in all supported formats can either be downloaded or used online. Due to specific tax regulations, e-books are not considered digital products.
Note: When purchasing e-books, the reduced VAT rate of the country of purchase applies.
Seminars/ Events
This product type requires the physical presence of the event attendees.
IMPORTANT: For events and seminars, please ensure that the place of fulfillment (and therefore also the tax rate) is selected when creating the product.
Please also make sure that you specify a clear time and exact location for your seminar or event in the product description.
Note: When purchasing this type of product, the standard VAT rate of the seminar or event country applies.
Service with digital content
This category includes, for example, 1:1 coaching and mentoring, as well as services with digital (interactive) customer interactions, provided they do not fall under the category of "distance learning". A webinar that is held live and does not include a Q&A session is therefore also generally classified as a service with digital content.
This means that although these services include digital content and interactions, they are not primarily aimed at conveying educational content or achieving learning objectives, as is the case with distance learning. Instead, they focus on personal support, advice or customer-specific interactions that are delivered digitally.
Prohibited Products
If a product violates any law or CopeCart's rules, it cannot be sold on CopeCart.
According to CopeCart's Terms and Conditions, the following products are prohibited:
sexually offensive products
Alcohol, tobacco and drugs
Electronic goods
Products that discriminate against third parties on the basis of race, gender, religion, nationality, disability, sexual orientation or age
Products that infringe the rights of third parties, in particular trademarks, patents or other industrial property rights
Products for which there are legal advertising bans or restrictions
User data may not be sold via CopeCart. If it is a lead generation service, then it is ok.
Products that are applied to the skin or ingested
Hostings, domains
Spiritual healing, various alternative medical, esoteric, religious or magical treatment methods
vouchers
Products that may only be sold to end customers after an age check has been carried out
CopeCart reserves the right to block all products that may pose a risk that CopeCart cannot assess without examining the product.
Best regards
Your CopeCart Team